Privacy Policy
Sportus (“Sportus,” “we,” “us,” or “our”) provides the Sportus mobile application, website, and related services (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you use the Service. By using Sportus, you acknowledge and agree to the practices described in this Privacy Policy.
1. Scope
This Privacy Policy applies to information collected through:
- The Sportus iPhone application;
- Apple Watch and HealthKit-connected features;
- AI Coach voice and text interactions;
- Group running and running meetup features (including organizing runs, discovering nearby runners, event registration, group running, and route/location sharing);
- Community features, including posts, comments, likes, replies, and shared workout results;
- Our website, support channels, and notifications.
2. Information We Collect
A. Account and Profile Information
We may collect:
- Name, nickname, username, and profile photo;
- Email address and login credentials;
- Age or date of birth;
- Height, weight, and gender information (if provided);
- Fitness goals, preferred activities, fitness level, available weekly training days, and preferred training duration;
- Notification and coaching preferences.
B. Health and Fitness Information
If you choose to connect Apple Health or grant HealthKit permissions, we may collect health and fitness information you authorize, such as:
- Workout type, date, duration, distance, pace, cadence, speed, and calories burned;
- Heart rate, average heart rate, maximum heart rate, heart-rate zones, resting heart rate, and heart rate variability (HRV);
- VO2 max and fitness assessment estimates;
- Sleep-related information;
- Workout routes and precise location information (if you enable location-based outdoor workout tracking);
- User-entered fatigue, Rate of Perceived Exertion (RPE), pain, recovery, and wellness feedback.
You control HealthKit permissions through your iPhone and Apple Health settings. We only access the categories you explicitly authorize.
C. Group Running and Location Services Information
When you use group running or running meetup features, we may collect:
- Event Information: Title/theme of the run, scheduled start time, meeting location, planned route, target pace, estimated distance, participation requirements, and group chat/message logs;
- Precise Location and Real-Time Location: To recommend nearby running meetups, provide navigation to the meeting point, and display real-time location and relative distance to your group members during a run, we collect your precise location information (GPS) upon your authorization. You may revoke location permissions through iOS settings or disable real-time location sharing within the app at any time;
- Group Workout Status: Check-in status, mid-run withdrawal status, current pace, and running progress synchronization.
D. AI Coach Interactions
When you use AI Coach features, we may process:
- Selected quick actions (e.g., “I’m too tired,” “extend recovery,” or “lower difficulty”);
- Text messages or voice transcripts you provide;
- Relevant real-time workout context, such as current training segment, heart rate, pace, cadence, and target goals;
- AI Coach adjustments, recommendations, and confirmation choices.
We do not retain raw voice recordings after speech processing is completed.
E. Community and Social Content
If you use community or social interaction features, we may collect:
- Posts, comments, likes, replies, photos, and shared workout achievements;
- Profile information displayed alongside your public content;
- Reports, violation complaints, moderation requests, and feedback.
Content you choose to post publicly may be visible to other users. Do not post sensitive health information, home addresses, or private location details that you do not want others to see.
F. Device, Usage, and Diagnostic Information
We may collect:
- Device model, operating system, app version, language, and device settings;
- In-app interactions, feature usage, workout completion events, and notification interactions;
- IP address, crash logs, performance diagnostics, and security-related logs;
- Push notification tokens (if you enable notifications).
3. How We Use Information
We use personal information to:
- Create and manage your account;
- Generate personalized training plans;
- Provide real-time workout guidance and AI Coach interactions;
- Facilitate and display nearby group running events, provide navigation, enable real-time distance perception, and synchronize group member workout progress;
- Analyze workout performance, recovery status, training load, and fitness trends;
- Dynamically adjust future training recommendations;
- Provide customer support;
- Operate community and group running features and moderate inappropriate content or behavior;
- Send service-related notifications, meetup alerts, training reminders, and product updates;
- Protect the security, integrity, and reliability of the Service (including preventing harassment, spam, and fraud);
- Understand product usage and continuously improve features;
- Comply with legal obligations and enforce our terms.
Important Notices:
- Sportus is a fitness and training guidance service. AI-generated coaching does not constitute medical diagnosis, treatment, or emergency medical care.
- Group runs are voluntary, offline sports activities organized by users. Please exercise in safe, public areas and stay attentive to traffic and personal safety.
4. HealthKit and Health/Fitness Data
Health and fitness information is especially sensitive.
We use HealthKit and fitness data solely to provide and improve the fitness, coaching, workout analysis, recovery, and personalized training features you request.
We will never use HealthKit, Apple Health, heart rate, sleep, workout, or other health/fitness data for:
- Advertising;
- Marketing unrelated products or services;
- Selling data;
- Disclosing to data brokers;
- Cross-context behavioral advertising;
- Use-based data mining unrelated to providing or improving your requested fitness features.
We will not write false or inaccurate information to Apple Health or HealthKit.
5. How We Share Information
We may share information in the following necessary circumstances:
- Service Providers: Third parties that assist in operating the Service, including cloud hosting, map/location providers, authentication, analytics, customer support, speech processing, AI model providers, push notifications, and cybersecurity vendors;
- Group Run Members and Community Users: When you join or organize a group run, your profile photo, nickname, target pace, and real-time workout location/progress during the session will be visible to members of that run; Content you publicly publish in the community is visible to other community members;
- Professional Advisers: Legal counsel, accountants, auditors, and insurers when necessary;
- Authorities and Legal Compliance: When required by applicable law, to protect life and safety, investigate fraud, or respond to valid legal requests;
- Business Transfers: In connection with a merger, acquisition, financing, reorganization, bankruptcy, or asset sale.
All service providers are bound by contract to process personal information only for authorized purposes and to maintain strict confidentiality and security.
We do not sell your personal information or share it for cross-context behavioral advertising.
6. Data Retention
We retain personal information only for the reasonable period necessary to fulfill the purposes described in this Privacy Policy.
When you delete your account, we will delete or de-identify (anonymize) your personal information.
7. Your Choices and Controls
You may:
- Review and update your profile information in the app;
- Manage location permissions: Allow, While Using, or Deny through iOS settings; leave a group run or stop sharing real-time location at any time during an activity;
- Manage HealthKit permissions via Apple Health and iPhone settings;
- Manage microphone, photo library, and notification permissions through iOS settings;
- Choose whether to participate in community or group running activities, and block or report abusive users;
- Request account deletion via the in-app path: Profile > Settings > Account Security > Delete Account;
- Contact us to access, correct, or delete your personal information.
If you revoke HealthKit access, Sportus will no longer receive newly generated HealthKit data. Previously collected data will continue to be handled under this Privacy Policy until deleted or anonymized.
8. Your California Privacy Rights (CCPA/CPRA)
If you are a California resident and applicable law applies to us, you may have the right to:
- Know the categories and specific pieces of personal information collected;
- Know the sources, purposes, and third parties involved in disclosures;
- Request deletion of personal information (subject to statutory exceptions);
- Request correction of inaccurate personal information;
- Request limits on certain uses or disclosures of sensitive personal information;
- Opt out of the sale or sharing of personal information;
- Not be discriminated against for exercising privacy rights.
To submit a request, contact us at:
Email: sportus.help@outlook.com
We may verify your identity before responding. Because we do not sell or share personal information for cross-context behavioral advertising, we do not currently provide a “Do Not Sell or Share My Personal Information” opt-out link.
9. Children’s Privacy
The Service is intended solely for users aged 18 and older (including the group running offline feature).
We do not knowingly collect personal information from individuals under 18. If you believe a minor has provided personal information to us, please contact us at sportus.help@outlook.com, and we will promptly take steps to delete such data.
10. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, or alteration.
However, no transmission or storage system is 100% secure. You should safeguard your account credentials and notify us immediately if you suspect unauthorized access.
11. International Data Transfers
If you access the Service from outside the United States, your information may be transferred to, stored, and processed in the United States and other countries where we or our service providers operate. Data protection laws in these jurisdictions may differ from those in your home country.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If we make material changes, we will provide notice through the app, by email, or through another reasonable method. The “Last Updated” date indicates when the latest revisions took effect.
13. Contact Us
If you have questions, feedback, or privacy-related requests, please contact us at:
Email: sportus.help@outlook.com